Veterinarian examining a rabbit, hamster, bird and turtle

Veterinary care for exotic pets

Rabbits, hamsters, sugar gliders, birds, turtles and other exotic pets
Whether we can see your pet depends on the species and symptoms. Please contact us before visiting.

Not sure whether we can see your pet?

Please send your pet's species, age and symptoms via LINE. Photos or videos showing the symptoms can also help us review the situation before your visit.

The care we can provide depends on your pet's species and symptoms. For urgent symptoms or a same-day visit, please call during clinic hours rather than waiting for a reply on LINE.

Pets we commonly see

We regularly see rabbits, hamsters, sugar gliders, birds and turtles for consultations and care. We may also be able to see other animals, depending on their species and symptoms.

Rabbits

Low energy, reduced activity, eating less or not eating, fewer or smaller droppings, diarrhea, watery stools or soft stools.

Hamsters

Wounds or skin problems.

Sugar gliders

Loose stools or wounds.

Birds

Low energy, reduced activity, loose droppings or wounds.

Turtles

Low energy, reduced activity, eating less or not eating, keeping the eyes closed, or swollen eyes.

Symptoms and health concerns

Please contact us if you notice ongoing changes in your pet's eating, droppings, movement or behavior. General health checks are also available.

  • Eating less than usual
  • Changes in the amount, size or appearance of droppings
  • Low energy or reduced activity
  • Loose or unusually soft stools
  • Wounds or skin problems
  • A general health check

Call us immediately if your pet shows any of these signs

  • Difficulty breathing, panting or unusually labored breathing
  • Very lethargic or not moving
  • Seizures
  • Bleeding

These signs may need urgent veterinary attention. Please call us immediately rather than waiting to see if they improve. Our veterinarian will assess the symptoms and advise you on the next steps. If your pet needs hospitalization with round-the-clock care, we will recommend a veterinary hospital that offers it. Outside clinic hours, or if your pet's condition is very severe, contact a 24-hour emergency veterinary hospital immediately.

Estimated fees

ServiceEstimated fees
General consultation for exotic petsFrom THB 400
Wound careFrom THB 300

Fees vary depending on your pet's species and symptoms, and any additional tests, procedures or medication needed. We will explain what is needed and the estimated costs before proceeding.

What to prepare before your visit

Having the following information ready will help us during your visit or when you contact us on LINE.

  1. Pet details
    Species, age, sex and weight (if known)
  2. Symptoms and when they started
    When you first noticed the symptoms, including any changes in eating, droppings or activity
  3. Photos and videos
    Photos or videos showing the symptoms, and photos of your pet's living environment if relevant.
  4. Usual diet and living environment
    What your pet usually eats. If relevant, please also prepare photos of the cage, enclosure, bedding or living area.

Example of information to send via LINE

Species:
Age:
Symptoms:
When symptoms started:
Usual diet:
Photos or videos available:

Symptoms and when to see a vet, by species

Our related article covers changes to watch for and when to consult a veterinarian for rabbits, birds, turtles, hamsters, sugar gliders and other exotic pets.

Frequently asked questions

Which exotic pets do you see?
You can contact us about consultations and care for rabbits, hamsters, sugar gliders, birds and turtles. The care we can provide depends on the species and symptoms. If this is your first visit, please contact us in advance.
Can you see animals not listed on this page?

We may be able to help, depending on the species and symptoms. Please send your pet's species, age and symptoms via LINE to check with us first.

What is the starting consultation fee?

General consultations start from THB 400. Any additional tests, procedures or medication will be charged separately as needed.

Can I contact you on LINE before bringing my pet in?

Yes. Please tell us your pet's species, age, symptoms and how long they have been present. Photos or videos showing the symptoms can also help us review the situation before your visit.

What should I do if my pet has urgent symptoms?

If your pet has difficulty breathing, is very lethargic or not moving, has seizures or is bleeding, please call the clinic during opening hours rather than waiting for a reply on LINE.

Not sure whether we can see your pet? Please contact us before visiting.

For general concerns about your pet's symptoms, you can contact us on LINE. For urgent symptoms or a same-day visit, please call the clinic.