
Veterinary care for exotic pets
Rabbits, hamsters, sugar gliders, birds, turtles and other exotic pets
Whether we can see your pet depends on the species and symptoms. Please contact us before visiting.
Not sure whether we can see your pet?
Please send your pet's species, age and symptoms via LINE. Photos or videos showing the symptoms can also help us review the situation before your visit.
The care we can provide depends on your pet's species and symptoms. For urgent symptoms or a same-day visit, please call during clinic hours rather than waiting for a reply on LINE.
Pets we commonly see
We regularly see rabbits, hamsters, sugar gliders, birds and turtles for consultations and care. We may also be able to see other animals, depending on their species and symptoms.
Rabbits
Low energy, reduced activity, eating less or not eating, fewer or smaller droppings, diarrhea, watery stools or soft stools.
Hamsters
Wounds or skin problems.
Sugar gliders
Loose stools or wounds.
Birds
Low energy, reduced activity, loose droppings or wounds.
Turtles
Low energy, reduced activity, eating less or not eating, keeping the eyes closed, or swollen eyes.



Symptoms and health concerns
Please contact us if you notice ongoing changes in your pet's eating, droppings, movement or behavior. General health checks are also available.
- Eating less than usual
- Changes in the amount, size or appearance of droppings
- Low energy or reduced activity
- Loose or unusually soft stools
- Wounds or skin problems
- A general health check
Call us immediately if your pet shows any of these signs
- Difficulty breathing, panting or unusually labored breathing
- Very lethargic or not moving
- Seizures
- Bleeding
These signs may need urgent veterinary attention. Please call us immediately rather than waiting to see if they improve. Our veterinarian will assess the symptoms and advise you on the next steps. If your pet needs hospitalization with round-the-clock care, we will recommend a veterinary hospital that offers it. Outside clinic hours, or if your pet's condition is very severe, contact a 24-hour emergency veterinary hospital immediately.
Estimated fees
| Service | Estimated fees |
|---|---|
| General consultation for exotic pets | From THB 400 |
| Wound care | From THB 300 |
Fees vary depending on your pet's species and symptoms, and any additional tests, procedures or medication needed. We will explain what is needed and the estimated costs before proceeding.
What to prepare before your visit
Having the following information ready will help us during your visit or when you contact us on LINE.
- Pet details
Species, age, sex and weight (if known) - Symptoms and when they started
When you first noticed the symptoms, including any changes in eating, droppings or activity - Photos and videos
Photos or videos showing the symptoms, and photos of your pet's living environment if relevant. - Usual diet and living environment
What your pet usually eats. If relevant, please also prepare photos of the cage, enclosure, bedding or living area.
Example of information to send via LINE
Species:
Age:
Symptoms:
When symptoms started:
Usual diet:
Photos or videos available:
Symptoms and when to see a vet, by species
Our related article covers changes to watch for and when to consult a veterinarian for rabbits, birds, turtles, hamsters, sugar gliders and other exotic pets.
Frequently asked questions
We may be able to help, depending on the species and symptoms. Please send your pet's species, age and symptoms via LINE to check with us first.
General consultations start from THB 400. Any additional tests, procedures or medication will be charged separately as needed.
Yes. Please tell us your pet's species, age, symptoms and how long they have been present. Photos or videos showing the symptoms can also help us review the situation before your visit.
If your pet has difficulty breathing, is very lethargic or not moving, has seizures or is bleeding, please call the clinic during opening hours rather than waiting for a reply on LINE.
Not sure whether we can see your pet? Please contact us before visiting.
For general concerns about your pet's symptoms, you can contact us on LINE. For urgent symptoms or a same-day visit, please call the clinic.
